In this video, learn how to used canned responses in Odoo! 0:00 - Intro 0:40 - Manage & configure canned responses 0:59 - Creating a new canned response 2:39 - Adding authorize groups 4:07 - Using canned responses in Helpdesk 5:10 - Using canned responses in Discuss 5:40 - Conclusion **Check out more Odoo tutorials** - Odoo Calendar: https://youtu.be/JJtGJTYkss4 - Contacts: https://youtu.be/bPxCRbrbWys **App documentation** - Canned Responses: https://www.odoo.com/documentation/19.0/applications/productivity/discuss/canned_responses.html - All Documentation: https://www.odoo.com/documentation/19.0/applications.html **See what Odoo can do for you!** - Schedule a demo: https://www.odoo.com/r/e1B - Start a free trial: https://www.odoo.com/r/ujK